Mercari item arrived damaged
When you receive the item back, do NOT open it without recording yourself and taking photos after. You can provide these to Mercari to dispute if they send you an item back that was not what you sent out. You will not have to worry about their review. When a buyer disputes an item, the review is no longer an option unless they "accept the item".Buyer purchased item from me on Mercari on Dec 10, item was dropped off at post office on Dec 11. As of Jan 1 item still was not delivered. Buyer was patient (thank goodness) as they were also a seller on Mecari as well and understood the USPS holiday shipping woes. ... Jan 1 buyer contacts me and says all their other packages have arrived and ...
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One of the Items arrived damaged. I bought a bundle a week ago and it arrived today. Unfortunately one of the items arrived broken and there are signs of damage to the packaging. I contacted the seller and he said he will send out a replacement via priority mail today. I said "okay" but I also told him I won't rate him yet as I will also ... The two times I've bought breakable items on Mercari over the last two years, both came broken. One was a Star Wars ceramic piggyback for my niece, it came in many pieces, actually cut my finger when I reached in to examine the damage . Seller had wrapped in a pair kid's pajama bottoms and put it in a polymailer.If the return is approved and Mercari says to return it, ABSOLUTELY return it. Merc will give you a label to use so if you don't drop it in the mail using their label within a short few days, Mercari will not refund you. The seller just saying they'll "say they received it" is not enough. Just follow Mercari's instructions. Mercari is your marketplace. It's the perfect place to declutter and discover items that are uniquely you. Say 'goodbye' to your old go-tos and 'hello' to one-of-a-kind treasures. Business, Economics, and Finance. GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. CryptoThe buyer also stated in their return request that "it got damaged in transit". The original listing photos show no sign of damage. Mercari sent me a generic response and approved the return anyways stating that the item was not accurately described and completely ignored the fact that even the buyer said it got damaged in transit.if the item was $15 or less, Mercari automatically approves refunds for the buyer, but lets the seller keep their profits. this is to avoid (in mercari's eyes) time wasted on disputes over cheap shit. the buyer most likely knew this, and did so to get a free funko pop. RegionPrestigious487.A buyer opened an 'item not received' case and since seeing on the tracking there had been no movement for a while, and the expected received by date had passed, I concluded that the item must have got lost/damaged in transit and refunded the buyer. The next day, I just happened to take a look at the tracking as I still had the page open ...5. Get Your Money. When the review process is complete or the three-day window is up, the money from the sale should appear in your account. Mercari will try to get you to spend your balance on the platform, but resist the temptation and save your money! You can even set up earnings goals right in the app.I take photos of the packing process and the packaging, and it literally does not matter - Mercari has always sided with the buyers (including 2 who deliberately damaged their items to make their case). I have a few awesome repeat customers on Mercari so I'm staying for now, but I'm already transitioning to local sale pages.Shipping Question. This is my first time as a seller that an item arrived damaged-I sold the buyer a mermaid doll and though I wrapped it in plenty of bubble wrap it arrived with the … I ordered an item recently and it arrived severely damaged, and had undisclosed damage not mentioned in the listing. I mentioned it to the buyer and they insisted that it was damaged in shipment, despite it not being possible. They told me to reach out to Mercari, and that they'd reimburse both of us. Buyer claims item was damaged during transit. Selling Question. My buyer received the item and the item was damaged during transit. I contact Mercari to make a shipping claim and they told me to tell the buyer to contact Mercari. The only contact option she has on the app is to request for a refund. Is this what she needs to do or how does she ...The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Returning Shipping Damaged Items BUYING I bought a few books in a bundle from a seller, where the books were pictured in excellent condition. I just received the item in an oversized box with no bubble-wrap, newspapers, or any protection of ...Scam buyers will purchase items and attempt to use payment methods that aren't approved through Mercari, offer sob stories to entice sellers to lower prices, claim products arrived damaged, send back items damaged when sellers have sent out undamaged goods, etc.I don't use Mercari but I assume it's like Poshmark in that when you get the item back you can open up your own case for the item returned damaged. Hopefully you'll also get your money back. ETA: You'll likely have to take pictures of the damage on the item, compared to your pictures in your original picture, side by side to show the difference.Fragile & bulky items. Mercari Local Skip the shipping entirely with Local delivery. You get: Contact-free, same-day pick up and delivery; Recommended for: Fragile and bulky items that require extra care in transit; See details. Recommended. Prepaid label Save up to 39% off retail carrier rates. Straight to your inbox.If an item is damaged in transit and Mercari pays both parties out, does the buyer still have the option to return the item? If they don't want the item around will they still be able to ship it back? This thread is archived New comments cannot be posted and votes cannot be cast Related Topics ...Here’s how you can do it: Log in to your eBay account and find the purchase history section. Click on Return this item. Select the reason for returning the item. Attach the photos showing the damage. Click on Send. Once you submit the return form, the seller has three working days to contact you back and offer a solution for the problem.• 35 min. ago. GarGargle. Item arrived Damaged but after contacting Mercari they automatically complete the transaction and denied my return request? BUYING. I …Resell for long enough and your bound to get a few of these cases from time to time. In this video, I review a few current, not-so-fun cases where buyers rec...Hey, so I recently started selling stuff on Mercari. I recently sold and shipped a product to the customer's location using the label Mercari provided. It arrived yesterday and the customer informed me that the packaging box and the box the set came with was destroyed.The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Freebies i included were damaged, but the actual item is fine. Vinted has allowed the buyer to keep the item and has refunded them too, but won't compensate me? 😑 ... Oradina necklace arrived damaged, refused refundShipping says arrived but I don't have any package. I am both a buyer and seller on Mercari and I've rarely had issues. I bought an item from someone for about $30. It says it arrived yesterday via tracking, but I don't have anything. I checked my mailbox as well as with my neighbors, and nothing. I contacted customer service and they ...I've never had Mercari side with me, a seller, for a reThe first and only subreddit for Mercari, a fast growing market Fragile & bulky items. Mercari Local Skip the shipping entirely with Local delivery. You get: Contact-free, same-day pick up and delivery; Recommended for: Fragile and bulky items that require extra care in transit; See details. Recommended. Prepaid label Save up to 39% off retail carrier rates. Straight to your inbox. Posted by u/solid278 - 3 votes and 15 comments I shipped an item that was functional on shipping (candle warmer lamp). It was shipped inside molded styrofoam 1 inch thick that was then inside a box. It arrived not working. Mercari approved the return stating I can see it for parts. But if I get it back, I am getting it back in a condition different them how I shipped it.68K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In… We would like to show you a description here but the site won
I WILL contact her if the item comes broken, but I feel like I will ALSO contact Mercari. I feel like the item may have been broken before she shipped and may be using shipping as an excuse for the item being messed up. I will see when item gets here if she even bubble wrapped the item or just threw it in a jiffy bubble mailer.Alot of time seller will have to take the loss. Dont reply to them. Let mercari handle it. If they open a ticket. Check out the pictures they provided if u can. If u see anything suspicious with the return ticket pics they provided. Let mercari know but u will more likely take the loss unfortunately. 4. true.Refunds will be processed within 14 calendar days after your return has been delivered to the seller. The refund is processed to the original form of payment, it typically arrives 5-10 business days after the refund has been processed; however, in rare cases it can take up to 30 days from some financial institutions. If your order was canceled within 24 hours of purchase When a transaction is ...My first time using Mercari. I bought an AC unit and just received it. The item shipped is not the same as the item received, and it is moderately…
Online auction websites for buying and selling secondhand items came with their own problems, including difficult listing procedures and long bidding times. On ...When winter arrives, one essential item that everyone needs is a reliable and warm winter jacket. However, finding the perfect jacket that combines quality, style, and affordabilit...When the buyer confirms they've received the item and you've both rated the transaction, the funds will be reflected in your balance. View your balance by visiting your profile and tapping "Balance" at the top. Or visit Settings > Balance. Here are your options: Your balance can be used to purchase items on Mercari. Your balance can be deposited to your checking account by Direct ...…
Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. FlockingFab. Buyer damaged the item to return it. Possible cause: After you've confirmed the item you've received is as described in the listing, .
The 30 days is for packages that have already been scanned. Mercari's policy is to wait 30 days from the last scan to deem it lost. In this case, when items don't even get the acceptance scan, because of bum or no tracking, buyers can cancel after 7 days of no updates on the tracking.Contact Us. Need to cancel a transaction so the buyer can repurchase the item? Have the buyer Like your item or Follow you before canceling. That way, they can easily return to the listing once it's back on sale.Just go through Mercari. Take photos of the item inside the box (with the label visible if possible) to show what a bad fit it was. Do not rate, and open a return immediately describing the damage. Coming from a seller, Mercari almost always sides with the buyer, even if the seller hasn’t done something wrong.
Yeah mercari is leagues ahead of YA not only in terms of buyer protection but even just the service itself is so much better designed and easy to use. YA is still stuck in the early 2000s. Cherry on top is that as a seller YA takes the same 10% cut as Mercari despite being a much worse service.In order for the seller to be paid in your scenario, you would have to cancel the return and accept the order as is. When a buyer has their return granted by Mercari, they provide the buyer with a return label to return the items, if the seller lets Mercari know that they want their items back. Once the items are returned, Mercari refunds the ...
The first and only subreddit for Mercari, a fast growing ma lastly is mercari good for buying designer, i want to purchase a alyx bagpack but i’m not sure if the site is good with such products, price seems fair, seller has good reviews but i don’t know if that necessarily means it’s legit. ... r/Mercari • Item arrived broken and this is the response from seller (Context in comments) Otherwise your fragile items will arrive toThe first and only subreddit for Mercari, a fast growing market I've never had Mercari side with me, a seller, for a return. The best case scenario is that for some lower-priced items they will still release the funds to me and just allow the person to keep the item for free. Kind of annoys me that they get it for free, but at least I get paid! 38. Reply. FlockingFab. Buyer damaged the item to retur Hey, so I recently started selling stuff on Mercari. I recently sold and shipped a product to the customer's location using the label Mercari provided. It arrived yesterday and the customer informed me that the packaging box and the box the set came with was destroyed. I am outside of the 3 day review period. Do I havThe first and only subreddit for Mercari, a fast grEach item was under 1lbs so individually they would have ship This is my first time as a seller that an item arrived damaged-I sold the buyer a mermaid doll and though I wrapped it in plenty of bubble wrap it arrived with the tail broken. They're being really understanding about this and I've just contacted Mercari regarding damage during transit as have they-will they be able to get refunded that way?So if your package has been scanned and lost by USPS, Mercari will release your funds and also refund the buyer. I don’t think the transaction is eligible for a review afterwards so you shouldn’t have to worry about a bad review! I (seller) have a similar issue of my package being lost in transit. It was stuck at "In-transit" since 7/5/20 ... One item was lost by UPS prior to scan and the second How to claim for a damaged item. If you’re the sender of the item you can claim for damage online here. Please note that we can't accept claims for the following items: If you didn't buy the postage from us or you're not sure how the postage was paid, you should contact the sender of the item to confirm this or make a claim on your behalf.If the buyer can see the tracking activity - they can click that to take them to the USPS site and it should be updated when returning to Mercari site. Otherwise as another response said, they can click the box that says item received. And it should allow them to mark as received and rate. On your end, click on the view tracking button. 99% of ... To protect the marketplace, frequent cancelations may [So this person bought an item from me. It Here is the email the sent me: “ Tiffany G. (Me r/Mercari A chip A close button. Get app Get the Reddit app Log In Log in to Reddit. Expand user menu Open settings menu. Log In / Sign Up; Advertise on Reddit;Mercari's Help Center has all the answers you need about buying and selling on our mobile marketplace app. Browse through Mercari's Help Desk for solutions ...